Support Center

Why did my Application Pools recycle?

Last Updated: Apr 29, 2016 11:12AM EDT
There are many ways an application pool can recycle. Recycling an application pool will disconnect all sessions during a recycle. Recycling an application pool should be done sparingly and only will absolutely needed. Some changes in OnBase may not be immediately apparent until the OnBase Application Pools are recycled or the server cache is reset.

[Cause of a Recycle]

  1. An IISRESET was performed from an elevated command prompt.

    1. Open CMD.exe as an Administrator and type in "IISRESET" and hit enter. This will recycle ALL of the application pools on a server.

  2. A recycle was performed from IIS Manager. 

    1. In IIS Manager, highlighting the Application Pool in question under Application Pools. 

    2. Right click the highlighted Application Pool and hit "Recycle".

  3. Changing any file (including the web.config file) in the virtual directory of the application pool.

  4. For additional information on why an Application Pool would recycle, please visit the following MSDN article.

Contact Us

  • Email Us
  • Voice: (800) 242-1777
    Twitter: @Kiriworks
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found